Tony and Suzanne Marriott's Phoenix Arizona Real Estate Blog

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Interview Your Sellers Carefully

Each of us should know what we are looking for in a Seller.  I'm not referring to the standard prequalifications regarding pricing the home correctly, needing to move, etc.

I'm talking about:

  1. Is the Seller willing to do their part in making sure the home is ready for show-time while it's on the market?
  2. Is the Seller willing to conduct the transaction in a way that fits with your transaction management process?

Huh??  The Seller has to do things my way?

Well...no...but...you need to decide if you want to do business with a Seller who wants to do things their way.

The Seller retains the services of an agent presumably because they want the agent to use their expertise and experience to get the home under contract AND to successfully close escrow.  Why then would a Seller who really wants a successful transaction be unwilling to do things the way their advisor counsels them to do it?

If the Seller is unwilling to make sure the home is ready for show-time - that says to me they don't care about Buyers getting a bad "first impression", nor do they care that translates into no offer or a lower offer from such Buyers.

If the Seller is unwilling to conduct the transaction congruent to your transaction management process - that says to me they are either not up to speed with technology and/or won't take advantage of transaction management tools that expedite and streamline the process, and enhance the accuracy of the process. 

For example - we use Docusign for electronic signatures.  Using this tool allows us to:

  1. get documents signed essentially instantly no matter where we are and where the Seller is
  2. avoid the document quality degradation that results from multiple faxing
  3. save the time it would take to coordinate a face to face meeting if a Seller doesn't have access to a fax machine
  4. ensure all locations on the document(s) needing initials, signatures and dates are initialled, signed and dated
  5. Save money and time versus the "traditional" methods of obtaining signatures

If a Seller only wants to deal with an agent who will drive to their home with each and every document needing a signature, I can say with confidence that they won't be found in our Listing inventory!

Hire your Sellers with care....make sure they are a good fit for how you effectively conduct business...and avoid engaging in a relationship which will likely result in disagreement and animosity.

If you are considering selling a home or real estate in the Phoenix area you owe it to yourself to talk with Haven Express at Keller Williams Realty Professional Partners to determine whether Tony Marriott is the best real estate Broker in the Phoenix and Scottsdale metropolitan area to help you with the sale of your home!

About the Authors - Updated 2018

If you are considering a Traditional or Short Sale of your home in Phoenix, Scottsdale or any location in Maricopa County Arizona, you owe it to yourself to talk with the BVO Luxury Group @ Keller Williams Arizona Realty to determine whether Tony and Suzanne Marriott are the best real estate Brokers in the Phoenix and Scottsdale metropolitan area to help you with the Successful Sale of your home.

Tony and Suzanne have personally Listed, Sold and Closed more than a hundred Short Sales with the highest list to close rate in the Phoenix Metro Area!

Tony Marriott - Chief Operating Officer - BVO Luxury Group @ Keller Williams Arizona Realty

Suzanne Marriott - Chief Learning Officer - BVO Luxury Group @ Keller Williams Arizona Realty

Associate Brokers, REALTORS
BVO Luxury Group
Keller Williams Arizona Realty

Comments

Tony,

Great post and I agree 100%.  When my seller and I are on the same page as far as meeting each other's expectations, the listing proceeds smoothly.  Expectations can be as detailed as preferred contact method, i.e. email, phone, and how many times a week we make contact. 

Fran

Posted by Fran Gatti, Managing Principal Broker - RE/MAX Integrity (RE/MAX Integrity) almost 12 years ago

Hmm, nice theory!  Don't know how well it would hold up in the real world where sellers get flaky on you when you least expect it!

 

Bob Mitchell

ValueList Real Estate Services, Inc. 

Posted by R. B. "Bob" Mitchell - Loan Officer Raleigh/Durham, Bob Mitchell (NMLS#1046286) (Bank of England (NMLS#418481)) almost 12 years ago
Fran - The success is in the systems!
Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 12 years ago
Bob - It works very well in our real world - you just have to have what it takes to follow through!
Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 12 years ago
AMEN, I do as much electonically as I possibly can.
Posted by Missy Caulk, Savvy Realtor - Ann Arbor Real Estate (Missy Caulk TEAM) almost 12 years ago
Missy - That's the name of the game - at least for us!
Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 12 years ago
Not every seller will be willing to work with your business model, that is OK.  There is an agent for them out there, just not you.
Posted by Randy Prothero, Hawaii REALTOR, (808) 384-5645 (eXp Realty) almost 12 years ago
Thanks Tony...a great reminder that there are times when sellers and agents "just don't fit".
Posted by Joe Janus, Phoenix AZ Real Estate (Realty Executives) almost 12 years ago
Randy - Exactly the point!
Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 12 years ago
Joe - It's never 100%
Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 12 years ago

Enjoyed this post and want to read more - try this one - Peacocks and Pickles for Christmas 2015!  Wishing you a prosperous and Happy New Year!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) over 3 years ago

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) about 3 years ago

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) about 3 years ago

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) about 3 years ago

Enjoyed this post and want to read more - visit our website  - HavenExpress.com - where all your questions about buying and selling residential real estate in Arizona are addressed!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) about 3 years ago

Planning to sell your home in Scottsdale, Arizona?  Give us a call for a free, no obligation, consultation!  Haven Express

Listed, Sold and Closed 100% of listings taken (dozens of them) since June 2011!

Real Estate.  It's What We Do. Best!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 3 years ago

Planning to sell your home in Scottsdale, Arizona?  Give us a call for a free, no obligation, consultation!  Haven Express

Listed, Sold and Closed 100% of listings taken (dozens of them) since June 2011!

Real Estate.  It's What We Do. Best!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 3 years ago

Planning to sell your home in Scottsdale, Arizona?  Give us a call for a free, no obligation, consultation!  Haven Express

Listed, Sold and Closed 100% of listings taken (dozens of them) since June 2011!

Real Estate.  It's What We Do. Best!

Posted by Tony and Suzanne Marriott, Associate Brokers, Serving Scottsdale, Phoenix and Maricopa County AZ (BVO Luxury Group @ Keller Williams Arizona Realty) almost 3 years ago

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