Tony and Suzanne Marriott's Phoenix Arizona Real Estate Blog

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You Just Can't Make Some Of This Stuff Up!!!

A plumber is instructed to replace a shower valve.

 

They go to the vacant property to replace the shower valve.

 

They get the key from the vendor combo lockbox on the house.

 

In order to do the repair they turn the water off to the house at the main valve.

 

They complete the repair.

 

This was Friday of last week.

 

They send in their invoice stating work is complete.

 

Another vendor goes to the house yesterday.

 

They find and report that the water is still off at the main valve!!

 

The plumber's response when asked why.....

 

"the water was closed for liability and security purposes"  

 

Oh I see - you WANTED the liability for leaving the water turned off to the:

 

Drip feed system for the landscaping

 

Automatic Water Levelling System for the pool

 

Brand New Water Heater

 

and you were so concerned about "liability" that you failed to mention this to anybody until asked!!

 

Didn't you think that leaving the water turned off would send a message that you have no confidence in the repair you completed at the property?


You Just Can't Make Some Of This Stuff Up!!!

 

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All images purchased and  licensed from Shutterstock , shared from YouTube, sourced from Vectortoons, or were taken by the author unless otherwise noted. Aerial Photos by and used with permission of Sunlit Drones, LLC.

About the Authors - Updated 2018

If you are considering a Traditional or Short Sale of your home in Phoenix, Scottsdale or any location in Maricopa County Arizona, you owe it to yourself to talk with Haven Express @ Keller Williams Arizona Realty to determine whether Tony and Suzanne Marriott are the best real estate Brokers in the Phoenix and Scottsdale metropolitan area to help you with the Successful Sale of your home.

Tony and Suzanne have personally Listed, Sold and Closed more than a hundred Short Sales with the highest list to close rate in the Phoenix Metro Area!

Tony Marriott - Chief Executive Officer - Haven Express @ Keller Williams Arizona Realty

Suzanne Marriott - Chief Learning Officer - Haven Express @ Keller Williams Arizona Realty

Associate Brokers, REALTORS
Haven Express
Keller Williams Arizona Realty

Comments

Good morning Tony.  I wonder if they thought about the liability should the water heater have issues with no water?  Dufus

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty) over 3 years ago

I thought right away he was not cofident in his work othewise he would have left it on.

Posted by Vern Eaton, Realtor 651-674-7449 over 3 years ago

Unbelievable and i thought by know i heard everything.

Posted by Paul Antonelli, Broker Owner; Antonelli Realty (Antonelli Realty) over 3 years ago

At some point in this business nothing should ever surprise us, Suzanne and Tony. Everytime I think I've seen and heard everything, something pops up that leaves me scratching my head.

Posted by Nina Hollander, Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor (Coldwell Banker Realty) over 3 years ago

Wow. I would add him to my "do not use" list! Thanks for sharing.

Posted by Nathan Gesner, Broker / Property Manager (American West Realty and Management) over 3 years ago

Does it not make you wonder about people like this and how they stay in business

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) over 3 years ago

Good Morning Tony and Suzanne - you are right.  You can't make it up.  So much for using or referring that plumber.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) over 3 years ago

"Dufus" - a perfect fit here James Dray - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

You would have thought so Vern Eaton - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

The height of stupidity Paul Antonelli - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

One would think Nina Hollander - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

He is on that list Nathan Gesner - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

It does indeed William Feela - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Scratch one plumber Grant Schneider - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

YIKES!  It sounds like someone started  tap dancing and doing the softshoe!...Barefoot!

Posted by Sheri Sperry - MCNE®, (928) 274-7355 ~ YOUR Solutions REALTOR® (Coldwell Banker Realty) over 3 years ago

This is unbelievable, what a cop out!

Posted by Sybil Campbell, REALTOR® ABR, SFR, SRES Williamsburg, Virginia (Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia) over 3 years ago

Michael Flatley at his finest Sheri Sperry - MCNE® - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

I'll say Sybil Campbell - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Tony and Suzanne- I'm shaking my head.  At the very least, they should have notified the seller or agent, or someone!

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) over 3 years ago

                     Thank you Tony and Suzanne Marriott, Associate Brokers 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) over 3 years ago

That is really crazy.  It does make you question the person's competence and logic.

Posted by Debbie Gartner, The Flooring Girl & Blog Stylist -Dynamo Marketers (The Flooring Girl) over 3 years ago

Good morning Tony and Suzanne. Your title hit home and the story is incredible.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) over 3 years ago

It would have been so much simpler had they just acknowledged that they forgot

Posted by Ed Silva, Central CT Real Estate Broker Serving all equally (RE/MAX Professionals, CT 203-206-0754 ) over 3 years ago

At the very least Kathy Streib - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Wow - thanks for the honor Kathy Streib !

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

It does indeed Debbie Gartner - always good to hear from you - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Thank you Sheila Anderson and - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Agreed Ed Silva - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Unbelievable....but then again....just one more day in the real estate business. Oh my!

Posted by Sharon Tara, New Hampshire Home Stager (Sharon Tara Transformations) over 3 years ago

Oh my indeed Sharon Tara - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Gotta love it!

Posted by Lee Potts, The smarter we work, the luckier you get. (Aloha Group Maui) over 3 years ago

Sometimes there is just no way to understand or explain what people do. I'd say that CYA backfired.

Posted by Jeff Dowler, CRS, The Southern California Relocation Dude (eXp Realty of California, Inc.) over 3 years ago

ROFL Lee Potts - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

Indeed it did Jeff Dowler - thanks for stopping by with a comment!

 

Posted by Tony and Suzanne Marriott, Associate Brokers, Haven Express @ Keller Williams Arizona Realty (Serving the Greater Phoenix and Scottsdale Metropolitan Area) over 3 years ago

That or they just forget and that was what they thought was a good answer to cover their oversight. 

Posted by Mick Michaud, Your Texas Lifestyle is Here! (Distinctly Texas Lifestyle Properties, LLC Office:682/498-3107) over 3 years ago

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